FAQ

Does Ticker require WooCommerce?

Yes. Ticker is a WooCommerce extension and requires WooCommerce 8.0 or later.

Where does the countdown end time come from?

By default, Ticker reads each product’s native WooCommerce Sale price dates → To field. You can instead count down to a single store-wide campaign date, or mix both — a product sale date is used when present, with the global campaign date as a fallback.

Does the timer cause layout shift?

No. The countdown markup is rendered on the server with space reserved, so the browser fills in the numbers without shifting the page — good for Core Web Vitals / CLS.

Is the timer accurate if the visitor’s clock is wrong?

Yes. The end moment is provided by the server as a fixed timestamp. The browser only formats the remaining time, so a misconfigured visitor clock cannot change the actual end time.

How does the scarcity message work?

For products that manage stock, when the remaining quantity is at or below your threshold (default 5), Ticker shows Only N left in stock!. Products that do not track stock never show it.

Can a product show both a countdown and the stock message?

Yes. The two are independent — a product can show a countdown, the scarcity message, both, or neither.

What happens when the sale ends?

The clock is replaced with a friendly expired message, which you can customise.

Where can I place the timer?

In the product summary, before or after the add-to-cart form, or in the product meta area.

What happens when I delete the plugin?

The uninstall routine removes Ticker’s options and any per-product campaign meta. No custom tables are created, so your database is left clean.

Is there a developer hook for campaign windows?

Yes. The ticker/end_timestamp filter lets code override the resolved end time, which is the basis for custom or scheduled campaign windows.