Skip to content

Configuration

All of Enquire’s options live under WooCommerce → Enquire. Each has inline help on the settings screen.

Where enquiries are sent. Leave it empty to use your site’s admin email. The customer’s own address is set as the message Reply-To, so when you reply from your inbox it goes straight back to them.

The text on the “Ask a question” button. The default works for most stores; customise it to match your tone (for example Ask about this product or Questions? Contact us).

Where the button appears on the single product page:

  • Before add to cart
  • After add to cart
  • End of the product summary

The button only loads on product pages, so there is no overhead elsewhere.

Choose which of the three form fields are required:

  • Name
  • Email
  • Message

Email is the most useful to require, since it becomes the Reply-To for your response. You can make any combination required.

Every piece of visible copy is configurable:

  • Each field label (name, email, message)
  • The success message shown inline after a successful send
  • The error message shown if something goes wrong

This lets you match your store’s voice and translate the form without code.

Spam handling is always on and needs no configuration:

  • Nonce verification — rejects forged or stale submissions.
  • Honeypot field — a hidden field that bots fill and humans do not; filled submissions are dropped.
  • Per-visitor rate limit — one submission per visitor per short window, blocking rapid-fire spam.

No CAPTCHA is required, so there is no friction for genuine shoppers.

Enquire writes no enquiry data to your database. Submissions are emailed only. If you need a record, keep the emails — the free edition has no admin log. This keeps the plugin privacy-friendly with nothing to purge.