Configuration
All of Enquire’s options live under WooCommerce → Enquire. Each has inline help on the settings screen.
Recipient email
Section titled “Recipient email”Where enquiries are sent. Leave it empty to use your site’s admin email. The customer’s own address is set as the message Reply-To, so when you reply from your inbox it goes straight back to them.
Button label
Section titled “Button label”The text on the “Ask a question” button. The default works for most stores; customise it to match your tone (for example Ask about this product or Questions? Contact us).
Placement
Section titled “Placement”Where the button appears on the single product page:
- Before add to cart
- After add to cart
- End of the product summary
The button only loads on product pages, so there is no overhead elsewhere.
Required fields
Section titled “Required fields”Choose which of the three form fields are required:
- Name
- Message
Email is the most useful to require, since it becomes the Reply-To for your response. You can make any combination required.
Labels and messages
Section titled “Labels and messages”Every piece of visible copy is configurable:
- Each field label (name, email, message)
- The success message shown inline after a successful send
- The error message shown if something goes wrong
This lets you match your store’s voice and translate the form without code.
Spam protection
Section titled “Spam protection”Spam handling is always on and needs no configuration:
- Nonce verification — rejects forged or stale submissions.
- Honeypot field — a hidden field that bots fill and humans do not; filled submissions are dropped.
- Per-visitor rate limit — one submission per visitor per short window, blocking rapid-fire spam.
No CAPTCHA is required, so there is no friction for genuine shoppers.
Privacy and storage
Section titled “Privacy and storage”Enquire writes no enquiry data to your database. Submissions are emailed only. If you need a record, keep the emails — the free edition has no admin log. This keeps the plugin privacy-friendly with nothing to purge.