FAQ
Is Proof free?
Section titled “Is Proof free?”Yes. Proof is free and licensed under the GPL.
Does Proof require WooCommerce?
Section titled “Does Proof require WooCommerce?”Yes. Proof is a WooCommerce extension and requires WooCommerce 8.0 or later. It shows an admin notice and stays inactive if WooCommerce is missing.
What personal data is shown in a popup?
Section titled “What personal data is shown in a popup?”Only a customer’s first name and billing city, and only the fields you enable. Surnames, emails, full addresses and order numbers are never exposed to the browser.
Does it show fake sales?
Section titled “Does it show fake sales?”No. By default Proof only shows real orders. There is an optional demo-data mode for previewing on a new store; it is off by default and only ever activates when there are no real qualifying orders.
Which orders are used?
Section titled “Which orders are used?”Recent orders with the status “completed” or “processing”, newer than your configured maximum age, up to your configured maximum count.
Will it slow down my store or cause layout shift?
Section titled “Will it slow down my store or cause layout shift?”No. The popup is a small vanilla-JS widget loaded defer in the footer, the order data is cached in a transient, and the popup is fixed to a screen corner so it never pushes content around.
Is it accessible?
Section titled “Is it accessible?”Yes. Notifications are announced via an aria-live region, the dismiss button is keyboard-accessible with a visible focus ring, focus is never trapped, and animations respect prefers-reduced-motion.
Can I control where popups appear?
Section titled “Can I control where popups appear?”Yes. Limit them to the whole storefront, to shop/archives/products, or to single products only.
How often will a popup appear?
Section titled “How often will a popup appear?”That is governed by the initial delay, display time and interval, with a frequency cap that limits the number of popups per page view.
Does it connect to any external services?
Section titled “Does it connect to any external services?”No. All data comes from your own WooCommerce orders and stays in your WordPress site.
How do I remove all plugin data?
Section titled “How do I remove all plugin data?”Deleting the plugin from the Plugins screen removes the proof_settings and proof_db_version options and the cached feed. Proof creates no custom database tables.
Free vs PRO
Section titled “Free vs PRO”The free edition is the full social-proof widget: real-order popups, privacy-safe fields, corner, timing, scope, frequency cap and optional demo data. Proof PRO blends recent approved product reviews into the rotation (for example “Maria reviewed Hoodie ★★★★★”), with a minimum-rating filter and review count/age limits.