FAQ
Does Enquire require WooCommerce?
Section titled “Does Enquire require WooCommerce?”Yes. Enquire adds its button to WooCommerce single product pages and uses WooCommerce product data.
Where are enquiries stored?
Section titled “Where are enquiries stored?”Nowhere. Enquiries are emailed only — nothing is written to your database. The email in your inbox is the record.
Where do enquiries get sent?
Section titled “Where do enquiries get sent?”To the recipient address you set on the settings page. If you leave it empty, your site’s admin email is used. The customer’s address becomes the Reply-To, so you can reply directly.
How is spam handled?
Section titled “How is spam handled?”Each submission is verified with a nonce, screened with a honeypot field, and limited to one per visitor per short window. No CAPTCHA is required.
My test enquiry never arrived. What now?
Section titled “My test enquiry never arrived. What now?”Enquire sends with wp_mail(), so delivery depends on your site’s email setup. If site emails generally do not arrive, install and configure an SMTP plugin so wp_mail() can deliver reliably, then test again.
Is the form accessible?
Section titled “Is the form accessible?”Yes. The dialog is built on the native <dialog> element — it is keyboard friendly, focus-managed, labelled for screen readers, and respects prefers-reduced-motion.
Can I choose which fields are required?
Section titled “Can I choose which fields are required?”Yes. You can mark any combination of name, email and message as required, and customise every label and message.
Does the button slow down my site?
Section titled “Does the button slow down my site?”No. Its small CSS and JavaScript load only on product pages; the rest of your site is untouched.
Is there a Pro edition?
Section titled “Is there a Pro edition?”A Pro edition is planned for file attachments, enquiry logging in wp-admin, automatic replies and per-product recipients. The free edition is the complete enquiry-sending product.