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WPPoland Documentation

Getting started

Most stores can publish the first product FAQ in a few minutes. Install Answers, add a question or two, and pick where the accordion appears.

Before you start

Section titled “Before you start”
  • WordPress 6.5 or newer
  • WooCommerce active (HPOS and Cart/Checkout Blocks supported)
  • PHP 8.1 or newer

Install

Section titled “Install”
  1. Install WooCommerce and make sure it is active.
  2. Install Answers from the plugin directory (when live on WordPress.org) or upload the answers folder to /wp-content/plugins/.
  3. Activate the plugin.

Add FAQs

Section titled “Add FAQs”

You can author FAQs two ways:

  • Per-product — edit a product and open the FAQs tab in the Product data panel; add question/answer rows with the repeater.
  • Reusable sets — create a set under FAQ Sets (e.g. “Shipping & returns”) and assign it to specific products or whole categories. Set items and per-product items are merged and de-duplicated.

Configure placement and schema

Section titled “Configure placement and schema”

Open WooCommerce → Answers:

  • Placement — show FAQs in a dedicated “FAQs” product-information tab, or directly after the product summary.
  • FAQ structured data — optionally enable FAQPage JSON-LD. Only enable it if the FAQs are genuinely visible on the page.

Verify on the storefront

Section titled “Verify on the storefront”
  1. Open a product with FAQs — the accordion should render in your chosen position.
  2. Operate it by keyboard — each question is a button with visible focus and aria-expanded.
  3. If JSON-LD is on, confirm FAQPage markup appears in the page source for products that have FAQs.

Shortcode

Section titled “Shortcode”
[answers_faqs id="123" heading="Common questions"]

It uses the current product on a single product page; pass id and heading to customize.

Free vs PRO

Section titled “Free vs PRO”

The free edition covers per-product FAQs, reusable sets, the accessible accordion, placement control, optional FAQPage JSON-LD and the shortcode.

Answers PRO (planned) adds FAQ search, voting, AI-assisted drafting and richer analytics — not basic FAQ access.

Need help?

Section titled “Need help?”