Skip to content
WPPoland Documentation

Getting started

Most shops can take their first enquiry in a few minutes. Enquire ships ready — install, set the recipient, open a product page.

Before you start

Section titled “Before you start”
  • WordPress 6.5 or newer
  • WooCommerce active (HPOS and Cart/Checkout Blocks supported)
  • PHP 8.1 or newer
  • A working site email so wp_mail() can deliver

Install

Section titled “Install”
  1. Install WooCommerce and make sure it is active.
  2. Install Enquire from the plugin directory (when live on WordPress.org) or upload the enquire folder to /wp-content/plugins/.
  3. Activate the plugin.

First configuration

Section titled “First configuration”

Open WooCommerce → Enquire:

  • Recipient email — where enquiries are sent. Leave it empty to use your site’s admin email.
  • Button label — the text on the Ask a question button.
  • Placement — before or after add to cart, or at the end of the product summary.
  • Required fields — choose which of name, email and message are required.
  • Labels and messages — customise every field label, the success message and the error message.

Each option has inline help — use it when deciding placement or copy.

Verify on the storefront

Section titled “Verify on the storefront”
  1. Open a single product page — the Ask a question button should appear in the configured spot.
  2. Click it — a focus-trapped dialog opens with the form.
  3. Submit a test enquiry — you should see the inline success state with no page reload.
  4. Check your inbox — the email should include the product name and link, with the customer’s address as Reply-To.

Privacy and storage

Section titled “Privacy and storage”

Enquire stores no enquiry data in your database. Submissions are emailed only. If you need a record, keep the emails — there is no admin log in the free edition.

Spam protection

Section titled “Spam protection”

Every submission is verified with a nonce, screened with a honeypot field, and limited to one per visitor per short window. No CAPTCHA is required.

Free vs PRO

Section titled “Free vs PRO”

The free edition covers the Ask a question button, the accessible dialog, email delivery, spam protection and configurable fields and copy.

Enquire PRO (planned) adds file attachments, enquiry logging in wp-admin, automatic replies and per-product recipients — not basic enquiry sending.

Need help?

Section titled “Need help?”