Product FAQs right on the product page
Answers adds a frequently-asked-questions section to WooCommerce products. Buyers get their pre-sale questions answered right on the product page, without contacting support, which lifts conversions and cuts ticket volume. An accessible accordion with optional FAQPage schema.
Works with
Pre-sale questions block the purchase
A buyer has a question about a product but cannot find the answer on the page. Some email support and wait, some just leave — either way you lose the sale.
- ✗ Pre-sale questions go unanswered on the product page
- ✗ Repeated support tickets about the same things
- ✗ The same questions recur across many products
- ✗ No FAQ structured data for search engines
Answers answers questions right on the product
- ✓ Per-product FAQs in a tab in the Product data panel
- ✓ Reusable FAQ sets assigned to products and categories
- ✓ An accessible accordion operable by keyboard and screen readers
- ✓ Optional FAQPage JSON-LD for search engines
What you get in the free version
Everything you need to answer pre-sale questions on the product page.
Per-product FAQs
A FAQs tab in the Product data panel with a simple question/answer repeater.
Reusable sets
Build a set once (e.g. Shipping & returns) and assign it to products or whole categories.
Automatic merging
Sets and per-product items are merged and de-duplicated automatically.
Accessible accordion
Each question is a button with aria-expanded and an aria-controlled region; keyboard and focus support.
Placement control
Show FAQs in a product-information tab or after the product summary.
FAQPage JSON-LD
Optionally emit FAQPage structured data for products that have FAQs.
[answers_faqs] shortcode
Render the current product's FAQs anywhere; accepts id and heading.
Safe answers
Basic HTML allowed, sanitized with wp_kses_post; light/dark aware styling.
Up and running in three steps
Add FAQs and the first accordion on a product page.
Install
Activate Answers alongside WooCommerce.
Add FAQs
Add questions in a product's FAQs tab, or create a set under FAQ Sets and assign it to products or categories.
Choose placement
In WooCommerce → Answers, set placement and optionally enable FAQPage JSON-LD.
Who it is for
When customers ask before buying — answers on the product instead of support tickets.
Stores with many questions
Pre-sale answers on the product page cut down support tickets.
- ✓ Per-product FAQs
- ✓ Information tab
- ✓ Safe HTML
Catalogs with recurring questions
Reusable sets assigned to categories answer the same questions.
- ✓ FAQ sets
- ✓ Category assignment
- ✓ Auto-merge
SEO-focused stores
Optional FAQPage JSON-LD helps search engines understand questions and answers.
- ✓ FAQPage JSON-LD
- ✓ Accessible accordion
- ✓ No layout shift
Need more? Answers PRO
FREE covers a complete product FAQ tool. Answers Pro will add FAQ search, voting, AI-assisted drafting and analytics. These features are planned.
- ✓ FAQ search (planned)
- ✓ Helpful voting (planned)
- ✓ AI-assisted drafting and analytics (planned)
Support and resources
Every plugin has its own documentation with setup walkthroughs. Bugs and questions go to the public GitHub repository for that plugin — we answer in the open.
Frequently asked questions
Does it require WooCommerce?
Yes. WooCommerce must be installed and active.
Where do FAQs appear?
Either in a dedicated FAQs product-information tab, or directly after the product summary — your choice under WooCommerce → Answers.
Can I reuse the same FAQs across many products?
Yes. Create a FAQ Set and assign it to specific products or whole product categories. Its items are merged with each product's own FAQs.
Does it output structured data?
Optionally. Enable FAQ structured data to emit FAQPage JSON-LD for products that have FAQs. Only enable it if the FAQs are genuinely visible on the page.
Is the accordion accessible?
Yes. Each question is a button with aria-expanded controlling an aria-labelled region, it is keyboard operable, has visible focus, and respects reduced-motion.
Does Answers pair with Estimate and Trust?
Yes. Estimate adds a request-a-quote path and Trust shows trust signals at the buy decision. Answers complements them by answering pre-sale questions.
Add FAQs to your products
Per-product FAQs, reusable sets and an accessible accordion. The full FREE edition under GPL.
Read the docsFREE is a complete product FAQ tool — PRO will add FAQ search, voting and analytics (planned).