Answers
Product FAQs right on the product page
Answers adds a frequently-asked-questions section to WooCommerce products. Buyers read pre-sale answers right on the product page, in an accessible, keyboard-operable accordion.
Works with
See it in action
Pre-sale questions block the purchase
A buyer has a question about a product but cannot find the answer on the page. Some email support and wait, some just leave, either way you lose the sale.
- ✗ Pre-sale questions go unanswered on the product page
- ✗ Repeated support tickets about the same things
- ✗ The same questions recur across many products
- ✗ The same questions arrive by message instead of on the page
Answers answers questions right on the product
- ✓ Per-product FAQs in a tab in the Product data panel
- ✓ An accessible accordion operable by keyboard and screen readers
- ✓ Editable FAQ tab label
- ✓ Front-end assets only where FAQs exist
What you get in the free version
Everything you need to answer pre-sale questions on the product page.
Per-product FAQs
A FAQs tab in the Product data panel with a simple question/answer repeater.
Accessible accordion
Each question is a button with aria-expanded and an aria-controlled region; keyboard and focus support.
Editable tab label
Rename the FAQ tab under WooCommerce → Answers.
Safe answers
Basic HTML allowed, sanitized with wp_kses_post; light/dark aware styling.
Lightweight loading
CSS and JS load only on products that have FAQs.
WooCommerce compatible
Declares compatibility with HPOS and with cart/checkout blocks.
Up and running in three steps
Add FAQs and the first accordion on a product page.
Install
Activate Answers alongside WooCommerce.
Add FAQs
Add questions and answers in the product's FAQs tab.
Enable FAQs
In WooCommerce → Answers, enable FAQs and optionally rename the tab.
Who it is for
When customers ask before buying, answers on the product instead of support tickets.
Stores with many questions
Pre-sale answers on the product page cut down support tickets.
- ✓ Per-product FAQs
- ✓ FAQs tab
- ✓ Safe HTML
Accessibility-minded stores
An accordion of real buttons with aria attributes works from the keyboard and with screen readers.
- ✓ Accordion with aria
- ✓ Keyboard operable
- ✓ Reduced-motion
Technical products
Dimensions, compatibility, materials and usage rules are visible at the buying decision.
- ✓ Questions per product
- ✓ Fewer doubts
- ✓ Answers on-page
What PRO adds, and why it matters
FAQ search
A search box that filters questions and answers on the product page as the shopper types.
Helpful voting
Was this helpful? voting without comments; counts stored per product.
FAQ categories
Group questions into categories on the product page (FaqCategories, shipped).
AI FAQ drafting
Generate draft questions and answers from product context in wp-admin (FaqAiDraft, shipped).
FAQ analytics
Report on popular questions and no-result search terms.
What you get: FREE vs PRO
PRO keeps everything in the free plugin and adds the modules below.
Answers vs YITH Questions and Answers vs WPC Product FAQs
How Answers compares to the popular WooCommerce product FAQ plugins.
| Answers | YITH Questions and Answers | WPC Product FAQs | |
|---|---|---|---|
| Free version | Yes | Yes | Yes |
| Per-product FAQs | Yes | Yes | Yes |
| FAQ tab on product page | Yes | Yes | Yes |
| Customer-submitted questions | — | Yes | — |
| Helpful voting | Pro | Yes | — |
| FAQ search | Pro | — | — |
| Open source (GPLv2) | Yes | Core GPL | GPL |
| Paid plan price | from €29/yr | ~$69.99/yr | Free |
Competitor data and pricing as of June 2026; check the vendors' sites for current pricing.
Need more? Answers PRO
FREE covers a complete product FAQ tool. Answers Pro adds live FAQ search and helpful/not-helpful voting.
- ✓ Live FAQ search on product pages (shipped)
- ✓ Helpful / not-helpful voting (shipped)
- ✓ FAQ categories (shipped in PRO)
Support and resources
Every plugin has its own documentation with setup walkthroughs. Bugs and questions go to the public GitHub repository for that plugin, we answer in the open.
Frequently asked questions
Does it require WooCommerce?
Yes. WooCommerce must be installed and active, because Answers adds a FAQ tab to the WooCommerce Product data panel. The plugin declares compatibility with HPOS and with cart/checkout blocks. It needs WordPress 6.5 and PHP 8.1.
Where do FAQs appear?
FAQs appear in a dedicated "FAQs" tab on the single product page, next to the Description and Reviews tabs. The tab only shows for products that have at least one saved FAQ item. You can rename the tab label under WooCommerce → Answers.
Can I use HTML in answers?
Yes, basic HTML such as links, lists and emphasis is allowed. Content is sanitized with wp_kses_post on save and again on output, so scripts are stripped. It is the same set of tags WordPress permits in post content.
Does Answers load assets on every product page?
No. The stylesheet and accordion script load only on product pages that have at least one saved FAQ item. When FAQs are disabled in settings, nothing renders and no front-end assets are loaded. As a result, pages without FAQs pull no extra CSS or JS.
Is the accordion accessible?
Yes. Each question is a real button with aria-expanded that controls a region described by aria-labelledby. The accordion is keyboard operable, has a visible focus ring, and its open/close animation is disabled under prefers-reduced-motion. The answer text stays reachable even when JavaScript is off.
Does Answers pair with Estimate and Trust?
Yes. Estimate adds a request-a-quote path and Trust shows trust signals at the buy decision. Answers complements them by answering pre-sale questions right on the product page. Each plugin can be installed and used independently.
How does Answers compare to YITH Questions and Answers and WPC Product FAQs?
Answers adds accessible per-product FAQ accordions with an editable tab label for free, gating FAQ search, helpful voting, categories, and analytics to its paid edition from €29/yr. YITH Questions and Answers costs about $69.99/yr and centres on customer-submitted questions, while WPC Product FAQs is a free WPClever plugin for curated FAQs. All run on GPL cores and integrate with the product page. Pricing as of June 2026.
Add FAQs to your products
Per-product FAQs and an accessible accordion on the product page. The full FREE edition under GPL.
Read the docsFREE is a complete product FAQ tool; Answers Pro adds live search and helpful voting.