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WPPoland Documentation

FAQ

Does it require WooCommerce?

Section titled “Does it require WooCommerce?”

Yes. WooCommerce must be installed and active.

Is the checkbox checked by default?

Section titled “Is the checkbox checked by default?”

No. For valid GDPR consent the checkbox is unchecked by default, so customers have to actively opt in. You can change this in the settings if your local law allows it.

Where are subscribers stored?

Section titled “Where are subscribers stored?”

Each subscriber is saved as a private “Subscriber” record (a custom post type) under the WooCommerce menu, with their email, consent, source and timestamp. You can export them all to a CSV file.

Does it send the subscriber to Mailchimp or another service?

Section titled “Does it send the subscriber to Mailchimp or another service?”

No. The free plugin keeps subscribers on your own site so you stay in control. Direct sync to email service providers is planned for the Pro version. For now, export to CSV and import into your tool of choice.

Does the shortcode work without WooCommerce checkout?

Section titled “Does the shortcode work without WooCommerce checkout?”

Yes. The [subscribe_form] shortcode is a standalone opt-in form that works on any page, independent of the checkout checkbox.

What happens if someone subscribes twice?

Section titled “What happens if someone subscribes twice?”

Nothing duplicates. Recording is idempotent — a repeat email is never stored a second time and does not trigger a second admin notification.

Can I customise the consent text?

Section titled “Can I customise the consent text?”

Yes. The checkbox label is fully configurable in settings. Write it as a clear consent statement so the record you keep is accurate.

Where does the checkbox appear at checkout?

Section titled “Where does the checkbox appear at checkout?”

Wherever you set the placement — after terms, before terms, or after billing. Choose what reads naturally in your checkout.

Is it compatible with HPOS and the checkout blocks?

Section titled “Is it compatible with HPOS and the checkout blocks?”

Yes. Subscribe is HPOS and Cart/Checkout Blocks compatible, with accessible, mobile-friendly, dark-mode-aware markup.

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