FAQ
Is Reorder free?
Section titled “Is Reorder free?”Yes. Reorder is free and licensed under the GPL.
Does Reorder require WooCommerce?
Section titled “Does Reorder require WooCommerce?”Yes. Reorder is a WooCommerce extension and requires WooCommerce 8.0 or later. It shows an admin notice and stays inactive if WooCommerce is missing or out of date.
What happens to items that are no longer available?
Section titled “What happens to items that are no longer available?”They are skipped, and the customer sees a notice naming the products that could not be re-added. Everything still purchasable is added to the cart, so the reorder never breaks on a missing product.
Which orders show the button?
Section titled “Which orders show the button?”By default, completed orders. You can additionally enable Processing and On hold under WooCommerce → Reorder. The button only shows to the customer who owns the order.
Does it work with product variations?
Section titled “Does it work with product variations?”Yes. The original variation (for example size and colour) is preserved, so the correct variation is added back to the cart rather than just the parent product.
Where does the customer go after reordering?
Section titled “Where does the customer go after reordering?”To the cart by default, or straight to checkout — your choice in the settings.
Can someone reorder another customer’s order?
Section titled “Can someone reorder another customer’s order?”No. Every reorder link is nonce-protected and the handler verifies the current user actually owns the order before acting. Changing an order ID in the URL does not work, and the button is only rendered for the order’s owner.
Can I show the button on the single order page too?
Section titled “Can I show the button on the single order page too?”Yes. By default it appears on the My Account orders list; enable the single-order-view option to also show it on each order’s detail page.
Will it slow down my store or shift the layout?
Section titled “Will it slow down my store or shift the layout?”No. The button is server-rendered into the standard WooCommerce order actions, with no jQuery and no layout shift.
How do I remove all plugin data?
Section titled “How do I remove all plugin data?”Deleting the plugin from the Plugins screen runs the uninstall routine, which removes the reorder_settings and reorder_db_version options. Reorder stores no custom tables.
Does it connect to any external services?
Section titled “Does it connect to any external services?”No. Reorder only re-adds items to the standard WooCommerce cart on your own site.
Free vs PRO
Section titled “Free vs PRO”The free edition is the full reorder button — ownership- and nonce-checked, with missing-item handling, variation support and the configurable label, statuses and redirect. Reorder PRO adds a reorder reward coupon applied automatically to the cart on reorder, to encourage repeat customers.