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WooCommerce & WordPress Plugin Docs

Getting started

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You can publish a product’s first FAQ in a few minutes: install Answers, add a question in the product’s FAQs tab, and check the FAQs tab on the product page.

Requirements

Section titled “Requirements”
  • WordPress 6.5 or newer
  • WooCommerce 8.0 or newer, active
  • PHP 8.1 or newer

WooCommerce must be active. If it is not, Answers shows an admin notice and does nothing else. HPOS (custom order tables) and Cart/Checkout Blocks are declared compatible.

Install

Section titled “Install”
  1. Install and activate WooCommerce.
  2. Install Answers from the plugin directory (once live on WordPress.org), or upload the answers folder to /wp-content/plugins/ and activate it.

There is no setup wizard. With FAQs enabled by default, any product you add FAQ items to gets the tab automatically.

Add your first FAQ

Section titled “Add your first FAQ”
  1. Open a product in the editor.
  2. In the Product data panel, click the FAQs tab. (It sits among Inventory, Shipping and the rest of the product data tabs.)
  3. Click Add question and fill in a question and answer, for example Is this dishwasher safe? with a short answer. Add more rows as needed.
  4. Update the product.

A row needs both a question and an answer to be saved; rows missing either are dropped on save. If you remove every row, the FAQ meta is deleted from the product.

Verify on the storefront

Section titled “Verify on the storefront”
  1. Open the product. A FAQs tab appears alongside Description and Reviews; click it to see the accordion.
  2. Click a question to expand it. Operate it by keyboard, Tab to the question button, then Space or Enter to toggle. The focused button shows a visible focus ring and aria-expanded flips between false and true.
  3. Confirm a product with no FAQs shows no FAQs tab, Answers only adds the tab and loads its CSS/JS when at least one FAQ exists.

Rename the tab (optional)

Section titled “Rename the tab (optional)”

Open WooCommerce → Answers and set a Tab title if you want something other than “FAQs”, for example Questions or Help. The settings page shows a live preview of how the product tabs will read. Leave it blank to keep the default “FAQs”. See Configuration.

Need help?

Section titled “Need help?”