FAQ

Does Answers require WooCommerce?

Yes. WooCommerce must be installed and active (8.0 or newer). If it is not active, Answers shows an admin notice and does nothing else.

Where do FAQs appear?

In a dedicated FAQs product-information tab on the single product page, between Description and Reviews. The tab label is editable under WooCommerce → Answers. There is no option to move FAQs elsewhere on the page in this version.

How do I add FAQs?

Edit a product, open the FAQs tab in the Product data panel, and add question/answer rows. FAQs are per product, they belong to the product you author them on. See Authoring FAQs.

Are there reusable FAQ sets or category-wide FAQs?

No. This release stores FAQs per product only. There is no global FAQ library, no reusable sets and no category assignment.

Is there a shortcode?

No. Answers registers no shortcode. FAQs appear automatically in the product tab wherever the product has FAQ items.

Does it output FAQPage structured data (JSON-LD)?

No. This version emits no JSON-LD or FAQPage schema.

What HTML is allowed in answers?

Basic HTML filtered with wp_kses_post, links, lists, <strong>/<em>, blockquotes and the rest of WordPress’s safe post-content subset. Scripts and unsafe markup are stripped, on save and again on output. Questions are plain text.

Why are some FAQ rows not saving?

A row needs both a question and an answer. Rows with an empty question or empty answer are dropped on save. Duplicate questions (same text, ignoring case) are collapsed to one, and at most 50 items render per product.

Is the accordion accessible?

Yes. Each question is a <button> inside an <h3>, with aria-expanded controlling an aria-labelled role="region" panel. It is keyboard operable (Tab to the button, Space/Enter to toggle), has a visible focus ring, and respects prefers-reduced-motion. Each question toggles independently.

Does it work without JavaScript?

The markup stays valid and the answer text remains reachable; panels are collapsed rather than interactive. The admin repeater also degrades, existing rows stay editable without JS.

Will it slow my site or shift layout?

No. The FAQ CSS and JS load only on single product pages that have at least one FAQ. The script is vanilla JavaScript loaded deferred in the footer (no jQuery added by Answers), styling is light/dark aware, and the height transition is disabled under reduced-motion.

What happens when I delete the plugin?

Uninstall removes the answers_settings and answers_db_version options. The per-product FAQ content (_answers_faqs post meta) is kept on purpose, so reinstalling restores your FAQs. Answers stores everything in your own database and contacts no external service.

Is there a Pro edition?

Not at present. The free edition is the complete product.