Legal pages

Every online store in Poland must have legal documents. The plugin generates four legal pages, attaches them to emails and displays the ODR platform information.

Generated legal pages

1. Store terms and conditions

The terms and conditions contain elements required by the Consumer Rights Act:

Seller identification data (name, address, NIP, REGON, KRS)
Order placement procedure
Payment methods
Delivery costs and methods
Right of withdrawal from the contract (14 days)
Complaint procedure
Out-of-court complaint resolution and claim pursuit methods
Final provisions

2. Privacy policy

GDPR-compliant privacy policy contains:

Personal data controller information
Purposes and legal bases for data processing
Categories of processed data
Data recipients (couriers, payment gateways, hosting)
Data retention period
Rights of data subjects
Cookie information
Profiling information (if applicable)

3. Return policy

The return policy covers:

Contract withdrawal period (14 days)
Withdrawal form template
Product return procedure
Return costs (who bears them)
Payment refund deadline
Exceptions to the right of withdrawal
Condition of returned goods

4. Complaint policy

The complaint policy contains:

Legal basis (warranty, guarantee)
Ways to file a complaint
Complaint processing deadline (14 days)
Consumer rights (repair, replacement, price reduction, withdrawal)
Complaint form
Contact details for filing complaints

Generator configuration

Go to WooCommerce > Settings > Polski > Legal Pages to generate or update pages.

Seller data

First fill in company data:

Field	Description	Example
Company name	Full name or trading name	Store XYZ Jan Kowalski
Address	Street, number	ul. Przykladowa 1/2
Postal code and city	-	00-001 Warsaw
NIP	Tax identification number	1234567890
REGON	-	123456789
KRS	If applicable	0000123456
Contact email	-	[email protected]
Phone	-	+48 123 456 789
Bank account number	For refunds	PL 12 3456 7890 1234 5678 9012 3456

Generating pages

Fill in seller data
Click “Generate legal pages”
The system creates 4 WordPress pages with “Draft” status
Review the content of each page
Publish pages after verification

Pages are created as drafts - review them and consult with a lawyer before publishing.

Updating pages

After changing company data, click “Update legal pages”. The plugin updates generated sections while preserving your manual changes.

Generated page structure:

<!-- POLSKI-AUTO-START -->
Automatically generated content - do not edit this block
<!-- POLSKI-AUTO-END -->

Your additional content - safely edit below

During updates, the plugin overwrites only content between POLSKI-AUTO-START and POLSKI-AUTO-END. Content outside these markers is preserved.

Email attachments

The plugin attaches legal pages as PDF to WooCommerce transactional emails.

Configuration

In WooCommerce > Settings > Polski > Legal Pages > Email Attachments configure which documents to attach to specific email types:

Email	Recommended attachments
New order (customer)	Terms and conditions, Privacy policy, Return policy
Order completed	Return policy
Invoice	Terms and conditions
Credit note	Return policy, Complaint policy

Attachment format

Documents are converted to PDF with store logo and date. File size is optimized.

Option	Description	Default value
Format	Attachment type	PDF
Header logo	Whether to include store logo	Yes
Paper size	-	A4
Margin	Document margin	20mm

ODR information

EU Regulation 524/2013 requires online stores to link to the ODR (Online Dispute Resolution) platform for out-of-court dispute resolution.

Automatic display

The plugin automatically adds ODR information in:

Store footer - link to the ODR platform
Terms and conditions - section about out-of-court dispute resolution
Transactional emails - footer with ODR link

ODR information content

Standard content displayed by the plugin:

The ODR (Online Dispute Resolution) platform is available at: https://ec.europa.eu/consumers/odr/. The platform is used for resolving disputes between consumers and businesses at the EU level.

ODR configuration

Option	Description	Default value
Display in footer	Add ODR information to store footer	Yes
Display in emails	Add ODR information to transactional emails	Yes
ODR text	Configurable information text	Default content
Footer position	Display location	Before copyright information

Document versioning

The plugin records legal page versions:

Each content change creates a new version
The last update date is displayed on the page
GDPR consent logs contain a hash of the document version at the time of consent
Version history is available in the WordPress page Revisions

Multilingual support

Pages are generated in Polish. With WPML or Polylang, the plugin creates separate pages for each language. Ready translations:

Polish (default)
English
German

For other languages, a Polish version is created for manual translation.

Troubleshooting

Pages do not generate Check that you filled in all required fields: company name, address, NIP and email.

PDF attachments are not added to emails Check that the server has PHP extensions mbstring and dom. Check PHP logs for errors.

ODR information does not display in the footer Check that the theme supports footer hooks (wp_footer or woocommerce_after_footer). Some themes require adding a widget manually.

Update overwrote my changes Edit content only outside the POLSKI-AUTO-START / POLSKI-AUTO-END markers. Content between these markers is overwritten with each update.

Next steps

Report issues: GitHub Issues
Discussions and questions: GitHub Discussions

This page is for informational purposes only and does not constitute legal advice. Consult a lawyer before implementation. Polski for WooCommerce is open source software (GPLv2) provided without warranty.