Enquire
Product enquiries straight to your inbox
Enquire adds an accessible Ask a question button to the WooCommerce product page. A shopper opens a simple dialog (name, email, message) and the enquiry is emailed to you with the product name and link, so you answer pre-sale questions and close more sales. Nothing is stored in your database.
Works with
See it in action
Pre-sale questions block the purchase
A shopper has one question before buying, but the product page gives them no way to ask it. Instead of writing in, they leave the store, and the sale leaves with them.
- ✗ No simple way to ask about a product
- ✗ Shoppers abandon a purchase over a single question
- ✗ Contact forms do not know which product is meant
- ✗ Heavy form plugins slow the store down
Enquire lets shoppers ask straight from the product page
- ✓ An accessible Ask a question button on the product page
- ✓ A dialog form built on the native dialog element
- ✓ An enquiry email with the product name and link, shopper address as Reply-To
- ✓ Spam protection without a CAPTCHA
What you get in the free version
Everything you need to take product questions straight to your inbox.
Ask a question button
On the product page, right after the add-to-cart button, with a configurable label.
Accessible dialog
Built on the native dialog element: keyboard friendly, focus-managed, screen-reader labelled and motion-reduced aware.
Email delivery
The enquiry is sent via wp_mail to a configurable recipient (falls back to the admin email), with the product name and link.
One-click reply
The shopper's address is set as Reply-To, so you reply directly from your inbox.
Inline success and error
Confirmation and errors show without a page reload.
Spam protection
Nonce verification, a honeypot field and a per-visitor rate limit, no CAPTCHA.
Configurable fields
Choose which fields are required (name, email, message) and customise every label and message.
Lightweight front end
Small CSS/JS loaded only on product pages, with HPOS and Cart/Checkout Blocks compatibility.
Up and running in three steps
Set the recipient and take your first enquiry.
Install
Activate Enquire alongside WooCommerce.
Set the recipient
Under WooCommerce → Enquire, set the recipient email and button label.
Check an enquiry
Open a product page, send a test enquiry and check your inbox.
Who it is for
When shoppers have pre-sale questions, a fast path to your inbox without a heavy plugin.
Products that need advice
Furniture, equipment, made-to-order items, answer before the shopper leaves.
- ✓ Button on the page
- ✓ Email with product link
- ✓ Reply-To the shopper
Privacy-minded stores
Nothing lands in the database, enquiries live in your inbox.
- ✓ Email only
- ✓ No log
- ✓ Clean uninstall
Stores avoiding heavy forms
Small CSS/JS only on product pages instead of a form suite.
- ✓ Native dialog
- ✓ Spam protection
- ✓ No reload
What PRO adds, and why it matters
Enquiry log
Save every enquiry under WooCommerce → Enquiry Log with product, contact details and message.
Automatic reply
Email the shopper a confirmation right after they submit, with {product}, {name} and {site} placeholders.
File attachments
Let shoppers attach one optional JPG, PNG, GIF, WebP, PDF, TXT, DOC or DOCX file up to 5 MB.
Recipient routing
Route enquiries to different inboxes by product ID, category ID or vendor user ID (first match wins).
HTML templates
Branded HTML emails for the store owner and shopper with accent colour and optional logo.
What you get: FREE vs PRO
PRO keeps everything in the free plugin and adds the modules below.
Enquire vs Product Enquiry Pro vs Addify Product Enquiry
How Enquire compares to the popular WooCommerce product inquiry plugins.
| Enquire | Product Enquiry Pro | Addify Product Enquiry | |
|---|---|---|---|
| Free version | Yes | Yes | Yes |
| Ask a question button | Yes | Yes | Yes |
| Spam protection | Yes | Yes | Yes |
| Enquiry log / dashboard | Pro | Yes | Yes |
| File attachments | Pro | — | — |
| Automatic reply | Pro | — | — |
| Open source (GPLv2) | Yes | Core GPL | Core GPL |
| Paid plan price | from €29/yr | from $49/yr | Free + premium |
Competitor data and pricing as of June 2026; check the vendors' sites for current pricing.
Need more? Enquire Pro
FREE covers email enquiry sending. Enquire Pro adds enquiry logging, automatic shopper replies, file attachments, recipient routing and branded HTML emails.
- ✓ Enquiry log under WooCommerce → Enquiry Log (shipped)
- ✓ Automatic shopper confirmation reply (shipped)
- ✓ File attachments, routing and HTML templates (shipped)
Support and resources
Every plugin has its own documentation with setup walkthroughs. Bugs and questions go to the public GitHub repository for that plugin, we answer in the open.
Frequently asked questions
Does it require WooCommerce?
Yes, Enquire requires an active WooCommerce installation. The Ask a question button appears on the single product page, right after the add-to-cart form. The plugin reads WooCommerce product data to include the product name and link in each enquiry.
Where are enquiries stored?
In the free version, enquiries are not stored anywhere. Each submission is emailed via wp_mail and never written to your database. If you need an enquiry log in wp-admin, the Enquire Pro add-on provides one.
Where do enquiries get sent?
Enquiries go to the recipient address you set under WooCommerce → Enquire. If you leave that field empty, the site's admin email is used instead. The shopper's email is set as Reply-To, so you can answer directly from your inbox.
How is spam handled?
Enquire uses three safeguards and no CAPTCHA. Each submission is verified with a nonce and screened with a hidden honeypot field that only bots fill in. On top of that, a single visitor can send at most one enquiry every 30 seconds.
Can I reply straight from my inbox?
Yes. The shopper's email address is set as the Reply-To header on the message you receive. That lets you answer directly from your mail client without logging into wp-admin. The email also includes the product name and link, so you know exactly what the question is about.
Will the form slow my store down?
It shouldn't. Enquire's small CSS and JS files load only on product pages, not across the whole site. The form is built on the browser's native dialog element, so it adds no heavy libraries.
How does Enquire compare to Product Enquiry Pro and Addify Product Enquiry?
Enquire adds an accessible ask-a-question button with email delivery, spam protection, and configurable fields for free, and gates the enquiry log, automatic replies, and file attachments to its paid edition from €29/yr. Product Enquiry Pro by WisdmLabs is a freemium product from $49/yr that centres on enquiry management, while Addify Product Enquiry offers a free core with a premium upgrade. All three are WooCommerce compatible and built on GPL cores. Pricing as of June 2026.
Take product questions
An accessible button, a dialog form and email delivery with the product link. The full FREE edition under GPL.
Read the docsFREE is complete enquiry sending, PRO adds enquiry logging, auto-replies, file attachments, recipient routing and HTML templates today.