Pricing Surcharge

Yes. Surcharge extends the WooCommerce cart and checkout and does nothing without WooCommerce active. The plugin declares WooCommerce as required (Requires Plugins) and applies fees through WooCommerce's own cart fees API.

A percentage fee is taken from the cart contents subtotal including the tax on those items, before shipping and any other fees. The percentage is capped at the 0-100 range. For example, 2.5 adds 2.5% of that base.

Yes. Each fee can be marked as taxable, and WooCommerce then applies your standard tax rules to it. Fees left unmarked are added tax-free.

Yes. The master switch pauses every fee without deleting your configuration. When it is off, no fee is added to any cart regardless of the rows you set up, and turning it back on restores the fees unchanged.

Yes. You can add as many fees as you need, each a fixed amount or a percentage of the cart, with its own taxable setting. Each row is applied independently, and a row left without a label is skipped.

Yes. Fees are added through the official WooCommerce fees API, so they appear in cart totals, on the checkout page and on the saved order, the same way shipping or tax does. The cart and checkout blocks and HPOS are both supported.

Not in the free version. Surcharge applies the configured fees to every cart while the master switch is on, with no payment-method or shipping-country conditions. The free version lets you tailor a fee by type (fixed or percentage), amount, taxable setting and per-row enable.

Surcharge Pro adds advanced features: exempting selected user roles from all fees (e.g. wholesale accounts) and tiered fees by cart value. Everything else, basic fixed and percentage fees, taxable fees, multiple fees and the master switch, is in the free version.

Yes. Every plugin, free and PRO, is licensed under the GPL. You are free to use, modify and self-host the code on your own sites, and a PRO purchase does not restrict those GPL freedoms. A PRO licence adds automatic updates and product support, not different rights to the code.

Yes. The free edition is a complete product on WordPress.org, not a time-limited trial, so you can run it indefinitely. It covers the core use case in full, and you upgrade to PRO only when your store needs the advanced features. There is no account or card required to use the free edition.

Each plan covers a set number of sites: a single site, five sites, or unlimited sites. The licence is tied to your account and determines how many sites receive automatic updates and support. If your store grows beyond your plan, you can upgrade to a larger site count at any time.

Yes. PRO purchases include a 30-day money-back guarantee unless a product page states otherwise. If the plugin is not the right fit, request a refund within 30 days through Freemius support or [email protected]. Refunds are returned to your original payment method.

Checkout is handled by Freemius, our Merchant of Record. Freemius processes the payment, applies the correct VAT for your country, issues the invoice, and manages renewals. If you have a valid EU VAT ID, you can enter it at checkout to apply the reverse-charge exemption.

PRO licences are annual and renew automatically while auto-renewal is enabled, so your updates and support continue without interruption. You can cancel future renewals at any time from your Freemius account before the renewal date. Cancelling stops future charges while your current term stays active until it ends.

An active PRO licence includes email support for installation, configuration and defects in our own plugins, on a best-effort basis with no guaranteed response time. Support does not cover custom development, theme customisation, or conflicts caused by third-party plugins. For the free edition, community help is available through WordPress.org and GitHub.

Yes. We recommend installing and fully testing any plugin on a local copy or a staging environment identical to production, with a current backup, before activating it on a live store. This lets you confirm compatibility with your theme and other plugins without risking your production site. Installing directly on production is at your own risk.