Pricing Subscribe

Yes. WooCommerce must be installed and active, otherwise Subscribe shows a notice and does nothing else. The plugin declares Requires Plugins: woocommerce, so WordPress enforces the dependency for you.

No. The checkbox is unchecked by default, so the customer has to actively tick it, which matches the GDPR requirement for explicit consent. A setting can pre-tick it, but it is off out of the box and may invalidate consent in the EU/UK.

Each subscriber is a private "Subscriber" custom post type record under the WooCommerce menu, never shown publicly. The record holds the email, consent flag, opt-in source and a timestamp. You can download the whole list to a CSV file in one click.

No. The free plugin has no integration with any external email platform and sends no addresses or order data off your site. Subscribers stay in your WordPress database, and what you do with the exported list is entirely up to you.

The checkbox renders on the classic (shortcode) WooCommerce checkout, after the terms and conditions. The plugin declares compatibility with the cart and checkout blocks so it does not trigger a warning, but the checkbox itself currently appears on the classic checkout.

No. Recording is idempotent: before adding a record the plugin checks whether the email already exists and skips duplicates. A returning customer therefore never creates a second entry on the list.

Yes, but the welcome email is a feature of the paid Subscribe Pro add-on, not the free version. When enabled, Pro sends a plain-text welcome email on each new opt-in, with a configurable subject and body, and never sends it to the same subscriber twice.

Yes. Every plugin, free and PRO, is licensed under the GPL. You are free to use, modify and self-host the code on your own sites, and a PRO purchase does not restrict those GPL freedoms. A PRO licence adds automatic updates and product support, not different rights to the code.

Yes. The free edition is a complete product on WordPress.org, not a time-limited trial, so you can run it indefinitely. It covers the core use case in full, and you upgrade to PRO only when your store needs the advanced features. There is no account or card required to use the free edition.

Each plan covers a set number of sites: a single site, five sites, or unlimited sites. The licence is tied to your account and determines how many sites receive automatic updates and support. If your store grows beyond your plan, you can upgrade to a larger site count at any time.

Yes. PRO purchases include a 30-day money-back guarantee unless a product page states otherwise. If the plugin is not the right fit, request a refund within 30 days through Freemius support or [email protected]. Refunds are returned to your original payment method.

Checkout is handled by Freemius, our Merchant of Record. Freemius processes the payment, applies the correct VAT for your country, issues the invoice, and manages renewals. If you have a valid EU VAT ID, you can enter it at checkout to apply the reverse-charge exemption.

PRO licences are annual and renew automatically while auto-renewal is enabled, so your updates and support continue without interruption. You can cancel future renewals at any time from your Freemius account before the renewal date. Cancelling stops future charges while your current term stays active until it ends.

An active PRO licence includes email support for installation, configuration and defects in our own plugins, on a best-effort basis with no guaranteed response time. Support does not cover custom development, theme customisation, or conflicts caused by third-party plugins. For the free edition, community help is available through WordPress.org and GitHub.

Yes. We recommend installing and fully testing any plugin on a local copy or a staging environment identical to production, with a current backup, before activating it on a live store. This lets you confirm compatibility with your theme and other plugins without risking your production site. Installing directly on production is at your own risk.