Pricing Preorder

Yes. WooCommerce must be installed and active, and Preorder operates on WooCommerce products. The plugin declares WooCommerce as a required plugin and runs no pre-order logic when WooCommerce is inactive.

The product stays purchasable even when its stock status is out of stock, and the add-to-cart button label changes to the pre-order text. A note on the product page tells the shopper the item is reserved as a pre-order. The cart line and the order line item are flagged with a "Pre-order: Yes" meta value for fulfilment.

Yes. Turn off the global toggle under WooCommerce → Pre-orders and every flagged product immediately behaves like a normal product until you turn it back on. You do not need to un-flag pre-order products one by one.

The pre-order flag and button label apply at the product level, set in Product data → General. Cart and order line flagging applies to any item added from a product marked as a pre-order, including its variations.

No. Preorder stores the pre-order flag as product meta, the line flag as order item meta, and global settings as a single WordPress option. Uninstalling the plugin removes its settings option.

Yes. Each plugin works at a different stage of the store: Preorder sells before availability, Reorder adds repeat ordering, and Proof shows sales notifications. They run independently and can be used together.

Yes. Every plugin, free and PRO, is licensed under the GPL. You are free to use, modify and self-host the code on your own sites, and a PRO purchase does not restrict those GPL freedoms. A PRO licence adds automatic updates and product support, not different rights to the code.

Yes. The free edition is a complete product on WordPress.org, not a time-limited trial, so you can run it indefinitely. It covers the core use case in full, and you upgrade to PRO only when your store needs the advanced features. There is no account or card required to use the free edition.

Each plan covers a set number of sites: a single site, five sites, or unlimited sites. The licence is tied to your account and determines how many sites receive automatic updates and support. If your store grows beyond your plan, you can upgrade to a larger site count at any time.

Yes. PRO purchases include a 30-day money-back guarantee unless a product page states otherwise. If the plugin is not the right fit, request a refund within 30 days through Freemius support or [email protected]. Refunds are returned to your original payment method.

Checkout is handled by Freemius, our Merchant of Record. Freemius processes the payment, applies the correct VAT for your country, issues the invoice, and manages renewals. If you have a valid EU VAT ID, you can enter it at checkout to apply the reverse-charge exemption.

PRO licences are annual and renew automatically while auto-renewal is enabled, so your updates and support continue without interruption. You can cancel future renewals at any time from your Freemius account before the renewal date. Cancelling stops future charges while your current term stays active until it ends.

An active PRO licence includes email support for installation, configuration and defects in our own plugins, on a best-effort basis with no guaranteed response time. Support does not cover custom development, theme customisation, or conflicts caused by third-party plugins. For the free edition, community help is available through WordPress.org and GitHub.

Yes. We recommend installing and fully testing any plugin on a local copy or a staging environment identical to production, with a current backup, before activating it on a live store. This lets you confirm compatibility with your theme and other plugins without risking your production site. Installing directly on production is at your own risk.