Pricing Pickup

Yes. Pickup requires WooCommerce to be active with its Local Pickup shipping method enabled. Without WooCommerce the plugin loads none of its features. You configure pickup locations and hours under WooCommerce → Pickup.

The pickup fields appear only when the chosen shipping method is WooCommerce Local Pickup. For every other method they stay hidden and are never required. The rule is enforced server-side, so it holds regardless of JavaScript.

Slots are generated from your weekly opening windows divided by the slot length. A 09:00-12:00 window with a 30-minute length produces 09:00, 09:30, 10:00 and so on. Slots inside the lead-time window or beyond the booking horizon are not shown.

Each slot has a capacity limit (5 orders by default). Pickup counts the orders already booked into a location, date and slot, and once that count reaches the capacity the slot drops off the list. This stops the same time from being booked beyond its limit.

Yes. When pickup scheduling is enabled, the checkout requires a location, a date and a time slot, and a missing value blocks the order. The selection is checked server-side against the live availability. (A location-only mode without a time is not currently supported.)

No. The chosen location, date and slot are stored as order meta, and settings live in the pickup_settings option. There is no custom table to maintain, and the settings are removed on uninstall.

Yes. Pickup declares compatibility with HPOS (Custom Order Tables) and the Cart and Checkout Blocks. Saved pickup details show on the order, in emails and in the customer account with blocks too, though the in-checkout picker field itself is rendered on the classic checkout.

Yes. Slots are calculated in your store timezone as set in WordPress, and the pickup date is displayed using your configured WordPress date format. All calculations run on your own server with no external services.

Yes. Every plugin, free and PRO, is licensed under the GPL. You are free to use, modify and self-host the code on your own sites, and a PRO purchase does not restrict those GPL freedoms. A PRO licence adds automatic updates and product support, not different rights to the code.

Yes. The free edition is a complete product on WordPress.org, not a time-limited trial, so you can run it indefinitely. It covers the core use case in full, and you upgrade to PRO only when your store needs the advanced features. There is no account or card required to use the free edition.

Each plan covers a set number of sites: a single site, five sites, or unlimited sites. The licence is tied to your account and determines how many sites receive automatic updates and support. If your store grows beyond your plan, you can upgrade to a larger site count at any time.

Yes. PRO purchases include a 30-day money-back guarantee unless a product page states otherwise. If the plugin is not the right fit, request a refund within 30 days through Freemius support or [email protected]. Refunds are returned to your original payment method.

Checkout is handled by Freemius, our Merchant of Record. Freemius processes the payment, applies the correct VAT for your country, issues the invoice, and manages renewals. If you have a valid EU VAT ID, you can enter it at checkout to apply the reverse-charge exemption.

PRO licences are annual and renew automatically while auto-renewal is enabled, so your updates and support continue without interruption. You can cancel future renewals at any time from your Freemius account before the renewal date. Cancelling stops future charges while your current term stays active until it ends.

An active PRO licence includes email support for installation, configuration and defects in our own plugins, on a best-effort basis with no guaranteed response time. Support does not cover custom development, theme customisation, or conflicts caused by third-party plugins. For the free edition, community help is available through WordPress.org and GitHub.

Yes. We recommend installing and fully testing any plugin on a local copy or a staging environment identical to production, with a current backup, before activating it on a live store. This lets you confirm compatibility with your theme and other plugins without risking your production site. Installing directly on production is at your own risk.