Pricing Returns
Self-service returns for WooCommerce: a customer opens a return from My Account, picks items, a reason and a note. An admin status workflow and customer-facing status. Open source.
Plans and pricing
30-day money-back guarantee. No risk.
Frequently asked questions
Does it require WooCommerce?
Yes. WooCommerce must be installed and active.
Which orders can be returned?
Orders in the statuses you choose under WooCommerce → Returns (Completed and Processing by default), within the return window you set. Set the window to 0 to remove the time limit.
Does it issue refunds automatically?
No. This MVP records the request and tracks its status. Process any refund in the normal WooCommerce order screen; the return record stays in sync with the status you set.
Where do return requests go?
Each submission is emailed to the recipient you set (or the site admin email by default) and saved as a private "Return Request" record under the WooCommerce menu in wp-admin.
Can a customer return the same order twice?
No. Once a return request exists for an order, the action is hidden and a notice is shown instead.
Do the settings have help?
Yes. The markup is accessible, mobile-friendly, dark-mode-aware and has inline help on every setting.