FAQ
Does Pair Pro work on its own?
Section titled “Does Pair Pro work on its own?”No. It is an add-on for the free Pair plugin and requires it to be installed and active (version 0.1.0 or later). Without the free plugin, Pair Pro does not boot and displays an admin notice instead.
Where does the “frequently bought together” data come from?
Section titled “Where does the “frequently bought together” data come from?”From your own store’s completed and processing orders. Pair Pro scans the most recent paid orders (150 by default, configurable from 20 to 1000), keeps the ones that contain the product being viewed and counts the other products bought alongside it. Nothing is guessed from categories and no data leaves your site.
Why is the block not showing on some products?
Section titled “Why is the block not showing on some products?”The block hides itself when there is no co-purchase data for that product: no recent paid order contains it together with other products, or every co-purchased product is filtered out (out of stock with In stock only on, unpublished, or hidden from the catalog).
How fresh are the recommendations?
Section titled “How fresh are the recommendations?”Results are cached for 12 hours per product in a transient. New orders influence the block after the cache expires. The cache stores the full ranked list (up to 12 products), so changing the product count does not trigger a new scan.
Are product variations handled?
Section titled “Are product variations handled?”Yes. Order lines are attributed to their parent product, so variations of the same product collapse into a single recommendation.
How does “Add all to cart” work?
Section titled “How does “Add all to cart” work?”It is a plain POST form with a nonce, no JavaScript. Pair Pro adds each product from the block to the cart, skips anything not purchasable or out of stock, shows the standard WooCommerce message and redirects back to the product page.
Is it compatible with WooCommerce HPOS and Blocks?
Section titled “Is it compatible with WooCommerce HPOS and Blocks?”Yes. Pair Pro declares compatibility with High-Performance Order Storage (Custom Order Tables) and the Cart/Checkout Blocks, and reads orders through the WooCommerce order API, which is HPOS-safe.
Where do I buy Pair Pro and how much is it?
Section titled “Where do I buy Pair Pro and how much is it?”Pair Pro is sold and delivered through Freemius at https://plogins.com/plogins-pair-pro/. Annual licenses cost EUR 29 for 1 site, EUR 59 for 5 sites and EUR 99 for unlimited sites. It is not available in the WordPress.org plugin directory.
How are updates delivered?
Section titled “How are updates delivered?”Through the Freemius SDK bundled with the plugin, using your license.
Does it create custom database tables?
Section titled “Does it create custom database tables?”No. Pair Pro stores its settings in WordPress options and caches co-purchase results in transients.
What happens on uninstall?
Section titled “What happens on uninstall?”The uninstall routine removes the pair_pro_settings, pair_pro_version, pair_pro_activated_at and pair_pro_db_version options plus all cached pair_pro_fbt_* transients. The free Pair plugin and its settings are untouched.